Privacy Policy

Introduction

Welcome to Resolute Maritime Services INC (“we”, “our”, “us”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at main@resolute.gr.

When you visit our website https://www.resolute.gr (the "Website"), you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Website and our services.

This privacy notice applies to all information collected through our Website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Services").

1. What Information Do We Collect?

Cookies and Similar Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Automatically Collected Information

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

2. How Do We Use Your Information?

We use information collected via our Website for a variety of business purposes described below. We process your information for these purposes in reliance on our legitimate business interests, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below:

  • To protect our Services. We may use your information as part of our efforts to keep our Website safe and secure (for example, for fraud monitoring and prevention).
  • To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.

3. Will Your Information Be Shared with Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

5. How Do We Handle Your Social Logins?

Our Website does not offer the ability to register and login using your third-party social media account details.

6. Is Your Information Transferred Internationally?

Our servers are located in various locations. If you are accessing our Website from outside these locations, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your information (see "Will Your Information Be Shared with Anyone?" above), in and other countries.

7. How Long Do We Keep Your Information?

We will only keep your information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

8. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

9. What Are Your Privacy Rights?

In some regions (like the EEA and UK), you have rights that allow you greater access to and control over your information. You may review, change, or terminate your account at any time.

If we are relying on your consent to process your information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.

10. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

11. Do California Residents Have Specific Privacy Rights?

Yes, if you are a resident of California, you are granted specific rights regarding access to your information. California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

12. Do We Make Updates to This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

13. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at main@resolute.gr or by post to:

Resolute Maritime Services INC
233, Syngrou Avenue
171 21 N. Smyrni, Athens
Greece
Phone: (+30) 211 182 9000

If you have any further questions or comments, you may also contact us by post at the following corporate address:

Resolute Maritime Services INC
233, Syngrou Avenue
171 21 N. Smyrni, Athens
Greece
Phone: (+30) 211 182 9000

This privacy policy was last updated on 04/06/2024.

This policy is a general template and might need further customization to fit specific legal requirements and practices of Resolute Maritime Services INC. It is recommended to consult with a legal professional to ensure compliance with all applicable laws and regulations.

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